Privacy Policy

SWIM2000 is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through this website (https://swim2000.sg) and through your engagement with our services.

Collection of Personal Data

We may collect personal information that you voluntarily provide to us through this website, including:

• Name
• Contact number
• Email address
• Information submitted via enquiry forms or messaging platforms

We collect only the personal data that is necessary for the purposes set out in this policy. You are not required to provide personal data to browse this website, but doing so may be necessary to receive a response to an enquiry.

Use of Personal Data

Your personal data will be used solely for the following purposes:

• Responding to enquiries about our swimming lessons and programmes
• Providing information relevant to your request
• Administrative and communication purposes related to our services

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.

Disclosure of Personal Data

We will not disclose your personal data to any third party without your consent, except where required by law or necessary to comply with a legal obligation.

Data Protection

We take reasonable and appropriate steps to protect your personal data from unauthorised access, use, disclosure, modification, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Data

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When personal data is no longer required, we will take reasonable steps to destroy or anonymise it securely.

Cookies and Analytics

This website may use basic cookies or analytics tools to improve the user experience and understand how visitors interact with the site. These tools do not collect personally identifiable information unless you explicitly provide it. You may configure your browser to refuse cookies, though this may affect certain functionality.

Photographs and Media

We may publish photographs of classes and activities on this website and on our social media channels. We have obtained parents' or guardians' consent for photographs that may include children.

If you wish to request the removal of any image in which you or your child appears, please contact us at contact@swim2000.sg and we will process your request promptly.

Access and Correction

In accordance with the PDPA, you have the right to request access to personal data that we hold about you, and to request correction of any inaccuracies. To make such a request, please contact us at contact@swim2000.sg. We will respond within a reasonable timeframe.

Withdrawal of Consent

You may withdraw your consent for us to collect, use, or disclose your personal data at any time by contacting us at contact@swim2000.sg. Please note that withdrawal of consent may affect our ability to respond to your enquiries or provide our services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page. We encourage you to review this policy periodically. Continued use of this website following any changes constitutes your acceptance of the updated policy.